About Me
I’ve built a diverse work background over the years. While I was working towards my information technology degree, I started working in the supply chain space, first as an office clerk, then purchasing agent and account contact and sales support for our Chrysler account, to assisting with a migration to a new ERP system and training employees on its usage (I actually wound up doing this twice, for different employers! I love tech and helping people!), to managing an ERP system, training and managing a small team. I transitioned into more of a database management role in the healthcare space, while still training users on the SaaS platform. My most recent role is as a data/reporting analyst who also provides data visualization and dashboards using Tableau. All of this has generally been in the supply chain space, in different industries - from manufacturing, to fintech, to higher ed, to healthcare!
I’ve done some digital marketing and blogging work as well. I managed a couple of blogs (including WordPress site setup and maintenance, SEO, and providing content), and was an editor/owner of a local Macaroni Kid e-newsletter, building both the newsletter and the Facebook page from the ground up for that area.
I have a multitude of skills that can be utilized to help your business!
General office/virtual admin
Customer Support/Success
SaaS (software-as-a-service) platforms - management, support and training
Business Analysis - requirements gathering, testing, implementing, end-user training
Training
Data reporting
Data visualization/dashboards (Tableau)
Digital Marketing - keyword research, SEO
Contact me today!
joanpowellva@gmail.com
(734) 719-0403
Michigan, USA